Last updated:
At PetTag.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms described in this Privacy Policy.
Information We Collect
When you visit or make a purchase from PetTag.lk, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
Order Information
- Products purchased
- Custom engraving details (such as dog name or contact number)
- Payment confirmation details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data through cookies
How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Customize products according to your instructions
- Communicate with you regarding your order
- Send shipping updates and tracking information
- Improve our website and services
- Provide customer support
We may also use your contact details to inform you about new products, promotions, or updates, unless you choose to opt out.
Payment Information
All payments made on PetTag.lk are processed through secure payment gateways. We do not store your credit card or banking information on our servers.
Payment details are handled securely by trusted third-party payment providers.
Sharing Your Information
We do not sell or rent your personal information.
However, we may share necessary information with trusted third parties for operational purposes, including:
- Courier services for order delivery
- Payment gateway providers for payment processing
- Website service providers for maintaining our platform
These partners only receive the information necessary to perform their services.
Cookies
Our website may use cookies to improve user experience and analyze website traffic.
Cookies help us:
- Remember user preferences
- Improve website functionality
- Understand how visitors use our site
You can disable cookies through your browser settings if you prefer.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or misuse.
Our website uses secure technologies and industry-standard practices to keep your data safe.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data (where applicable)
For such requests, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: support@pettag.lk
Website: www.pettag.lk